Help

Order Status

• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my back order arrive?

My Account

• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

International Shipping

• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?

Guarantees

• Low Price Guarantee
• Privacy Policy
• Security

Pricing & Billing

• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?

Buyer's Guide

• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

Additional Support

***“How can I load and update the products for sale?”
We have partnered with InventroySource.com to help you with your product data management needs.  They can automatically load your Amora Lighting products to any store platform or marketplace and keep it current with the latest price, quantity, or status changes every day.  They also provide a collection of push-button tools to control your price settings, categories, and product details.  Contact them to learn more about this great service option today: http://www.inventorysource.com/

• How do I contact you?