How do I return an item?

We are an importer and wholesaler.  We provide bottom line prices, for which reason we do not accept returns, except for two reasons:

1.  Factory Defect

2.  Damaged/Broken During Shipping

(Only applicable if shipped under our account.)

Returns are accepted within 14 days of delivery.

In the case of damage upon delivery or wrong item shipped, please email us a picture with visible crack to obtain return/exchange instructions and/or pre-paid return shipping label.

In cases other than damaged or wrong item shipped, please return the item in its original box and condition with an insured and trackable method, we will make the refund less shipping cost.

For your convenience we have provided a "return request form" to the right.

Return Request Form